Social media marketing refers to the process of creating content and campaigns on social platforms to increase brand awareness, website traffic, lead generation, and sales. It leverages the culture of sharing and networked community across sites like Facebook, Twitter, Instagram, LinkedIn, Pinterest and more to amplify messaging and prompt engagement. Strategic social media marketers first identify their target buyer personas to understand content preferences and interactions by platform. Audience insights inform a data-driven editorial calendar designed to attract organic interactions through multiple posts per day optimized for the algorithms of each site. Paid ads and influencer partnerships supplement organic reach when needed. The greatest social marketers employ tools to identify trending topics in real time and rapidly produce on-brand content leveraging pop culture moments. They also optimize landing pages on the company website to convert interested visitors into leads and customers. The multi-channel nature of modern social marketing allows brands to engage audiences wherever they are already spending time online.
Conduct in-depth kickoff meeting to understand client needs regarding branding, offerings, personas and marketing objectives that social can impact.
Thorough audit evaluating client’s existing social channels and assets benchmarked against competitors.
Strategize overarching content themes, topical pillars and brand voice to allow consistency across platforms.
Classify details of platform-specific post types and frequency per audience consumption habits as basis for editorial calendar.
Design, produce and curate image assets, videos, written posts across identified content pillars aligned to determined content framework.
Load optimized content into SMMS dashboard and schedule for release based on platform best practices for posting frequency.
Use cost-per click or influencer partnerships to expand organic reach where appropriate as determined by goals.
Leverage platform analytics to measure content resonance as benchmarked to engagement, conversion and ROAS goals for tweaking.
Cultivate community and relationships by proactively responding to any comments or questions.
Supply month-end performance reports evaluating success and put forth optimization strategies.
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